Privacy Policy
Your privacy matters to us. This page explains what information we collect, how we use it, and how we protect it when you contact or work with Cochran Auto Detailing.
Information We Collect
When you contact Cochran Auto Detailing, request a quote, book a service, or submit a form through our website, we may collect information such as your name, phone number, email address, vehicle information, service interests, and any details you choose to provide.
How We Use Your Information
We use the information you provide to respond to inquiries, provide quotes, schedule appointments, confirm service details, communicate about your vehicle, improve our customer experience, and operate our business.
Website Analytics
Our website may collect basic usage information such as pages visited, browser type, device type, general location data, and referral sources. This information helps us understand how visitors use our website and improve our services.
Cookies
Our website may use cookies or similar technologies to improve functionality, measure website performance, and support marketing or analytics tools. You can adjust your browser settings to disable cookies, although some site features may not work as intended.
Sharing Your Information
We do not sell your personal information. We may share limited information with trusted service providers who help us operate our website, manage communications, process forms, or support our business. These providers are expected to protect your information and use it only for the services they provide.
Text Messages and Email
If you provide your phone number or email address, we may contact you regarding quotes, appointments, service updates, follow-ups, or related business communications. You may request that we stop contacting you at any time.
Data Security
We take reasonable steps to protect the information you share with us. However, no website, email system, or digital transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may include links to third-party websites, review platforms, booking tools, payment processors, or social media pages. We are not responsible for the privacy practices or content of those third-party sites.
Your Choices
You may contact us to request access to your information, ask for corrections, or request that we delete information we no longer need for business, legal, or operational purposes.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Cochran Auto Detailing through our website contact form or by phone.